How much time is adequate time to address a corrective action?
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How much time is adequate time to address a corrective action?
I was counseled 14 days ago for a customer service score for the current period being below company expectations; I never received a verbal or first written. I went to the second written. The company’s period ended and 3 days into the new period. I was told that I will be visited to address 5 surveys having 2 less than 5 surveys. Is that ample amount of time to fix before receiving another counseling?
Asked on June 7, 2018 under Employment Labor Law, Rhode Island
Answers:
M.D., Member, California and New York Bar / FreeAdvice Contributing Attorney
Answered 6 years ago | Contributor
Unless this action violates the terms of an employment contract or union agreement, it is legal. This is true even if it goes against company policy since such policies are merely guidelines and not legally binding on an employer. The fact is that most work relationships are "at will" which means that a company can set the conditions of employment much as it sees fit (absent some form of legally actionable discrimination).
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