Is there any legal action I can take regarding cancelling a self-renewing contract with a home security company?
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Is there any legal action I can take regarding cancelling a self-renewing contract with a home security company?
I entered into a 3 year contract with Safehome Security company and my contract is due to expire next month. When I called this month to cancel my service since it is due to expire next month, I was told it was too late because I should have sent in a letter of cancellation 60 days ago. Is there anything that I can do to keep from paying this company for the next 3 years?
Asked on December 29, 2011 under General Practice, Florida
Answers:
MD, Member, California Bar / FreeAdvice Contributing Attorney
Answered 12 years ago | Contributor
You need to keep speaking with the company and also escalate up the chain. Essentially the company is correct but you can always cancel, it is an issue of whether you must now pay a cancellation fee. You should also inform your state or local politicians and see if their field agents can help pursuade this entity to do the right thing and cancel your contract. If the company breached anything in any way, you may wish to bring this up to the company. Generally speaking, you are required to know the nuances of your contract, including cancellations terms, just like in a lease agreement for a tenancy.
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