What can I do about an on-line company that has not sent me the product I have purchased or refunded me my money?

What can I do about an on-line company that has not sent me the product I have purchased or refunded me my money?

I bought a product on line 4 months ago from an internet based company it has taken too long for them to send the product out to me and about a month ago I asked for the order to be cancelled and send me the refund. I have yet to receive a refund from this company. They are not answering my calls or my emails. I tried going through my bank but time to file a claim has lapsed. What should I do to receive my money?

Asked on March 2, 2012 under Business Law, Ohio

Answers:

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