What are my rights if apart on my car that was deemed defective by the manufacturer caused excessive damage to my car that isn’t covered?
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What are my rights if apart on my car that was deemed defective by the manufacturer caused excessive damage to my car that isn’t covered?
I was never told that a part on my car that was deemed defective by the manufacturer is covered under an extended warranty by the dealership; I have had all of my services done with this dealership. After the part failed it caused excessive damage to my engine. The dealership is only willing to replace the original defective part and wants to charge me for any additional damage. I have spoken to all managers at the dealerships as well as filed a complaint with the corporate office. What can I do?
Asked on December 2, 2011 under General Practice, Florida
Answers:
MD, Member, California Bar / FreeAdvice Contributing Attorney
Answered 12 years ago | Contributor
If you were not informed of the defective part until it was too late, check to see if there was a recall on this part. If so, you better show that to the dealership and tell them they are responsible for full repair. If they refuse, file a consumer complaint with the entity or entities who license or regulate them. This can be the Department of Motor Vehicles or the Attorney General. Contact a private attorney or consumer protection law firm that handles such matters for free. At most, you may need to contact private counsel to send a letter to hopefully pursuade the dealership to fix all repairs at no cost to you.
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