What to doif about 4 years ago I purchased a product over the phone, received it and later cancelled the order but am still being charged?

What to doif about 4 years ago I purchased a product over the phone, received it and later cancelled the order but am still being charged?

The company said they would stopping charging me but didn’t, kept charging me but I never received the product. I called again and the money was reimbursed. About three years later I noticed charges to my new account, different bank and different account. From the company, I was never notified, nor did I give anyone permission to give the company my new account information. I also never had any contact with the company in those three years, and never ordered the product again. The charged me for 3 months worth of the product, without my knowledge or permission! Do I have a case?

Asked on December 12, 2012 under General Practice, California

Answers:

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