Is there any legal reason that a business is required to give a refund?
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Is there any legal reason that a business is required to give a refund?
We sell tickets for transportation to commuters. Our website states the tickets are valid for 3 months and when the tickets are given to the commuter the 3 months that they are valid are on them. Our policy is that we do not refund or accept tickets past the valid date.
Asked on January 26, 2012 under Business Law, Pennsylvania
Answers:
SJZ, Member, New York Bar / FreeAdvice Contributing Attorney
Answered 12 years ago | Contributor
You would typically only need to provide a refund either 1) per your voluntarily adopted refund policies; or 2) if you do not or cannot provide what you were paid for. For example: the tickets you deliver to the commuters are not accepted for some reason during the 3 months for which they should be honored--if that happened, you would have to refund the money paid for the invalid tickets (but might in turn have a cause of action against whatever business, etc. refused to honor what they should have).
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