Can I suem y cable providert for overcharging me and refussing to fix it?
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Can I suem y cable providert for overcharging me and refussing to fix it?
The company told me I’d be charged $30 a month but instead is charging me $79. I also told them not to send a tech. if there was a fee and they still sent one and are now charging me for it against me wishes. When contacted, they refuse to fix my bill. Can I sue them for charging me more than what I was told and for a tech visit after I told them I wasn’t going to pay their fee if they did?
Asked on July 30, 2012 under General Practice, Utah
Answers:
FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney
Answered 12 years ago | Contributor
You need to carefully read your service provider contract for the cable service that you presumably signed to receive in that such document controls the obligations owed to you by the provider and vice versa in the absence of conflicitng state law on the subject regardless of any oral representations of price before you signed the document.
If the contract states the $79 monthly fee instead of $30 then you are obligated for the agreed upon amount.
As to the fee for the technician visit that you did not want and did not pay, there really is no factual basis for you to bring a lawsuit since you have not incurred such charges out of pocket. The same advice goes for any amount that you may not have paid above the $30 monthly amount that you have written.
Under the law, to have a legal grievance, you have to have been damaged. If you have paid nothing out of pocket, you have no legal and factual basis to bring a lawsuit against the cable provider that you have written about from what I have seen that you have written.
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