If I ordered 1 item and was billed for 1 but received 5, what are my obligations with regards to the 4 additional items?
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If I ordered 1 item and was billed for 1 but received 5, what are my obligations with regards to the 4 additional items?
The item cost $399.
Asked on December 9, 2012 under Business Law, New Jersey
Answers:
SJZ, Member, New York Bar / FreeAdvice Contributing Attorney
Answered 12 years ago | Contributor
You need to notify the shipper of the error and return the additional items at their cost. If you keep them, they will then be entitled to bill you for all the extra items, so unless you want or need the extra 4, notify them of the error.
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