Is the failure to complete the “mini miranda” because the customer interrupts you, the same as not saying it at all?
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Is the failure to complete the “mini miranda” because the customer interrupts you, the same as not saying it at all?
This is after I identified myself and the company that I worked for.
Asked on May 5, 2011 under General Practice, Alaska
Answers:
MD, Member, California Bar / FreeAdvice Contributing Attorney
Answered 13 years ago | Contributor
If the customer interrupted you, you had an obligation to continue the min-Miranda but understand you could do that by simply continuing to speak and that may even mean speaking over the customer. Further, you could call back later or on another day as long as you are in the confines of the Fair Debt Collections Practices Act. You could also leave the message on the answering machine but I believe the issue there would be you may need to include certain disclaimers to avoid privacy law violations.
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