Is it legal for an insurance company to refuse to pay a tow bill or pick up a vehicle that they saidwas covered?

Is it legal for an insurance company to refuse to pay a tow bill or pick up a vehicle that they saidwas covered?

We are in Virginia and we towed in a vehicle that was in an accident. The vehicle and insurance is from New York. The insurance company originally told me the car was covered and they were waiting on paper work. I was given a name to talk to and he would call me back. After almost 8 months of being told the vehicle was covered and to hold on to it, I was informed that the insurance company would not pay the tow bill, any storage, or would not come get the car off my lot. Is this legal? What are my options?

Asked on February 22, 2012 under Bankruptcy Law, Virginia

Answers:

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