Is there any law that protects a consumer from being charged for services not rendered?
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Is there any law that protects a consumer from being charged for services not rendered?
VoIP is refusing to recognize cancellation of service. Have records supporting transfer to new company and call made just prior to this transfer. No service provided after this date.
Asked on May 28, 2012 under General Practice, California
Answers:
FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney
Answered 12 years ago | Contributor
Under the common laws of all states, there is case law supporting affirmative defenses that a consumer if he or she can demonstrate that he or she did not receive services that they are being charged for do not have to pay for them.
If the VolP charge deals with a cell phone provider that you cancelled, one way to try and get redress is to make a complaint with the FCC (Federal Communications Commission) about your situation.
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