What is an installer’s liability for damages resulting from contract work done on a customer’s home/business?
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What is an installer’s liability for damages resulting from contract work done on a customer’s home/business?
I am a satellite internet installer. We have a policy that says “No installations on a metal roof”. However some older systems are installed that way. Many times upon upgrading to a newer system the customer will demand the old mount be used (which I didn’t install, and up to this point, have no liability for). Except for the policy, there is usually not a problem doing this as the mounts are compatible. If the customer signs off on it, can he release me from liability for using this mount, or do I really take responsibility for resulting damages no matter what?
Asked on December 19, 2011 under Business Law, Texas
Answers:
FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney
Answered 13 years ago | Contributor
Good question. If a customer demands that a component that you not provide be installed on the structure owned by the customer, you can have a release dated and signed by the customer that you will not be responsible for any damages or problems caused by the system installed by you.
Meaning, the customer has to agree to all product on the structure to be supplied by you. I suggest that you have a business attorney draft such a release mentioned above to be dated and signed by any future customers to protect you from liability.
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